Before contacting us, please check our FAQs section for information on a variety or questions about ordering, payment, delivery and returns. If you can’t find what you’re looking for there then please use one of the contact options below.




Use the telephone number above to get in touch with our team. Our telephone lines are toll free and operate from 08:30am to 05:30pm EST, Monday to Friday (excluding holidays).



This email address is for customer service related queries. Please ensure you give us as much information as possible so we can provide help quicker (order number, address(es) and contact details).


Online Chat

The quickest and most convenient way to speak with us and get the help you need is through our online chat. You can find this in the bottom right corner of your screen and will put you directly in touch with one of our team. Online chat operates from 08:30am to 05:30pm EST, Monday to Friday (excluding holidays).



260 Spur Drive South, Bay Shore, NY 11706, USA

Any mail sent to us can take a longer time for a response than any other of our contact methods. If your query is urgent we advise you to use any of the methods above or use the form below.